Description

The ICT Support engineer can help a lot in developing the support strategies and techniques for various systems, networks, application, and operating systems. They also work towards solving the potential flaws and providing expert advice for developing system infrastructure and bringing about changes in the system. They detect existing flaws and make sure to solve even the most complicated issues.

Skill Level

1

Alternative Names

Support Architect

Support Analyst

Skill Assessment Authority

ACS (Australian Computer Society)

Occupations List

This occupation features in the following lists

• Combined Skilled Occupations List (STSOL MLTSSL)
• Short term skilled occupations list (STSOL)
• RSMS Occupations List (RSMSL)

This occupation does not feature in the following lists

Medium Long Term Strategic Skills List (MLTSSL)

Labor Marketing Testing Required for 457 List (LMTL)

Visa Provision

The candidates can apply for Visa under the GSM Program. Apart from that, since the job features in STSOL, the candidates can apply for the following visas

• Skilled Nominated 190
• Skilled Regional Nominated 489

Description

In Australia, the ICT Support and Test Engineers are expected to detect the flaws in the system, maintaining, the technical quality, processing guidelines for system infrastructure, analyzing, investigation the problem in the system and offering the best solution to it. They are also required to detect the performance issues and improve the functionality, behavior, and integrity of the system. However, out of all the major function is to prepare and offer strategies to create, develop and maintain the quality and performance of the system.

Tasks

• Scheduling and carrying out audit inspection, preparing data and documentation and examining the existing systems.
• Identifying the different high risks for the system in terms of security and developing the standards and procedures to keep the system safe
• Creating and reviewing the technical documents such as instructional, procedural, manual and technical reports, maintaining the inventory system
• Carrying out reviews for the organizational system and assessing them for providing reviews regarding the further use of hardware and software
• Helping in troubleshooting maintains and checking the flaws in the system and providing solutions accordingly
• Communicating with the users for management of the system and creating standard procedures to spread awareness.
• Performing quality control activities.

Skill level

The candidates applying for this job are required to have the following skills

• Bachelor degree or higher qualification
• 5 years of experience or relevant vendor certificate
• Some of the people may also be required to produce their job experience based on the demands of the company.

Occupation in the group

English Requirement

A minimum of the scores mentioned below is required for the candidates applying to this post

• IELTS- 7 (speaking), 6 (L, R, W), 7 (overall)
• OET- B (all sections)
• PTE Academics- 50 (L, R, W), 65 (speaking), 65 (overall)
• TOEFL iBT- L:12, R:13, W:21, S:23, L93

Exceptions

• Australian Graduates are considered to be an exception for applying in few territories and states
• Candidates from countries such as Canada, Ireland, UK, US, and New Zealand do not need to show their IELTS or OET results
• Priority Skilled List may be a requirement in few states and territory.

Closely Related Core ICT Units

Additional Closely Related ICT Units